Remote Automotive Customer Care Specialist

Teleperformance; United States; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision, 401k and more)

Paid Time Off

Employee wellness and engagement programs

Job summary

Teleperformance is looking for a Customer Service Representative in the United States to help resolve customer inquiries through various channels including phone, email, and chat. The position requires a High School Diploma and six months of customer service experience. Bilingual skills in English and Spanish are preferred.

This role offers competitive wages and a range of benefits, aiming to create a supportive workplace that values employee happiness and engagement.

Qualifications

• Must be 18 years of age or older.
• Minimum of 6 months of customer service experience.
• Comfortable with desktop computer systems and general knowledge of Windows-based systems.

Responsibilities

• Connect with customers via various channels to resolve questions or concerns.
• Attempt to de-escalate any issues calmly.
• Respond to requests for assistance and process payments when needed.

Skills

Customer service experience

Bilingual (English & Spanish)

Typing speed of at least 25 words per minute

Critical thinking

Organizational skills

Communication skills

Education

High School Diploma or equivalent

Job description

Teleperformance is looking for a Customer Service Representative in the United States to help resolve customer inquiries through various channels including phone, email, and chat. The position requires a High School Diploma and six months of customer service experience. Bilingual skills in English and Spanish are preferred.

This role offers competitive wages and a range of benefits, aiming to create a supportive workplace that values employee happiness and engagement.