Mechanical Claims Adjuster (Fully Remote)

APCO Holdings; United States; Remote; USD 48,000 - 75,000; Full time

Job summary

APCO Holdings is seeking a Claims Analyst to review and investigate vehicle service contract claims to determine coverage eligibility. You will verify contract details, service history, and failure information to assess each claim accurately.

You will collaborate with repair facilities to evaluate repair needs and authorize covered work. The role requires strong knowledge of automotive systems, analytical skills, and clear communication with repair facilities, dealers, and customers.

Qualifications

• Strong understanding of vehicle mechanical systems and repair processes.
• Ability to analyze information and make informed decisions.
• Strong communication skills to explain decisions to repair facilities, dealers, and customers.
• High school diploma or equivalent.
• 1-2 years of experience in automotive repair, service advising, claims, or a related field.
• Basic computer proficiency and ability to navigate multiple systems.

Responsibilities

• Review and investigate vehicle service contract claims to determine coverage eligibility.
• Verify contract information, service history, and failure details to assess each claim accurately.
• Collaborate with repair facilities to evaluate repair needs and authorize covered work.

Skills

Automotive knowledge

Claims analysis

Repair coordination

Communication

Education

High school diploma

Tools

CRM systems

MS Office

Job description

• Review and investigate vehicle service contract claims to determine coverage eligibility
• Verify contract information, service history, and failure details to assess each claim accurately
• Collaborate with repair facilities to evaluate repair needs and authorize covered work

What Makes You Successful:

• Strong understanding of vehicle mechanical systems and repair processes
• Ability to analyze information and make informed decisions
• Strong communication skills to explain decisions to repair facilities, dealers, and customers

Basic Qualifications:

• High school diploma or equivalent
• 1-2 years of experience in automotive repair, service advising, claims, or a related field
• Basic computer proficiency and ability to navigate multiple systems

APCO Holdings

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services. They foster a collaborative, results-driven culture focused on accountability and excellence.