Remote Automation Systems Engineer III - Desktop Management

First Citizens Bank; North Carolina; On-site; USD 110,000 - 140,000; Full time

Job summary

First Citizens Bank is seeking a Systems Engineer III to join the Device Engineering team within the Digital Workplace Technology organization. This individual contributor role focuses on automation-driven desktop and endpoint management for 20,000+ end users, delivering scalable solutions across the enterprise.

You will work with MECM, Intune, Group Policy, Windows OS, and scripting frameworks to automate health checks, remediation, and provisioning, while collaborating with partners and

Qualifications

• Bachelor's Degree with 6 years of Systems engineering/systems programming experience.
• High School Diploma with 10 years of Systems engineering/systems programming experience.

Responsibilities

• Design and implement automated desktop management solutions and workflows.
• Identify opportunities to automate manual endpoint processes and health checks.
• Monitor, maintain, and optimize desktop environments for security and reliability.
• Provide Tier 3 support and enable automated resolution paths.

Skills

Automation scripting

Automation in desktop management

Endpoint management

Agile methodologies

Jira/Confluence

Windows/macOS management

Education

Bachelor's Degree

High School Diploma or GED

Tools

MECM

Intune

Group Policy

Windows Operating Systems

JAMF

Citrix

Azure Virtual Desktop

PowerShell

Nexthink

Job description

First Citizens Bank is seeking a Systems Engineer III to join the Device Engineering team within the Digital Workplace Technology organization. This individual contributor role focuses on automation-driven desktop and endpoint management for 20,000+ end users, delivering scalable solutions across the enterprise.

You will work with MECM, Intune, Group Policy, Windows OS, and scripting frameworks to automate health checks, remediation, and provisioning, while collaborating with partners and