Remote Automation Engineer – Desktop & Endpoint Management

First Citizens Bank; Austin (TX); Remote; USD 90,000 - 130,000; Full time

Job summary

First Citizens Bank is seeking a Systems Engineer III for the Device Engineering team within the Digital Workplace Technology organization. This role emphasizes automation-first engineering to design and deliver desktop and endpoint management solutions for 20,000+ users, with strong focus on MECM, Intune, and scripting.

The position is remote, with potential travel to FCB Hub Locations. Candidates should have deep experience in Windows, MacOS, endpoint management, automation, and collaborative

Qualifications

• Bachelor's Degree with 6+ years in systems engineering and programming OR HS diploma with 10+ years.
• Strong experience with desktop OS management and infrastructure.
• Proficient in PowerShell or equivalent scripting for automation.

Responsibilities

• Design and implement automated desktop management solutions and workflows.
• Automate manual endpoint processes, health checks, and remediation.
• Monitor, maintain, and optimize desktops for availability, security, and compliance.
• Provide Tier 3 support and enable automated resolution paths.
• Document architectures, runbooks, and deployment procedures.

Skills

Automation

Scripting

PowerShell

Agile

Team collaboration

Education

Bachelor's degree with 6+ years in systems engineering and programming

High school diploma with 10+ years

Tools

MECM

Intune

Group Policy

JAMF

Citrix

Azure Virtual Desktop

CyberArk EPM

Absolute Control

Nexthink

Job description

First Citizens Bank is seeking a Systems Engineer III for the Device Engineering team within the Digital Workplace Technology organization. This role emphasizes automation-first engineering to design and deliver desktop and endpoint management solutions for 20,000+ users, with strong focus on MECM, Intune, and scripting.

The position is remote, with potential travel to FCB Hub Locations. Candidates should have deep experience in Windows, MacOS, endpoint management, automation, and collaborative