Remote Auto Physical Damage Adjuster – $2,500 Sign-On

The Hanover Insurance Group; Chicago (IL); A distancia; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, life, and-dis

401K with company match

Tuition reimbursement

PTO

Flexible work arrangements

Descripción de la vacante

The Hanover Insurance Group is seeking an Auto Physical Damage Adjuster in a full-time remote role, with travel to office locations as needed. This position focuses on managing moderately complex auto claims, determining coverage, investigating, evaluating damages, and negotiating settlements in line with policy terms and jurisdictional requirements.

A $2,500 sign-on bonus is available. Ideal candidates have an Associate degree (Bachelor's preferred) and 3–4 years of auto claim experience, along

Formación

• Associate degree required; bachelor's degree preferred or combination of education and experience.
• Typically 3–4 years of relevant Auto claim-handling experience.
• Guidewire experience is a plus.
• Proficient with basic computer navigation; experience with MS Office and internet tools.

Responsabilidades

• Manage a caseload of moderately complex service claims from intake through resolution.
• Conduct thorough investigations, assess liability, and evaluate damages using established procedures.
• Engage underwriting, legal, and stakeholders for comprehensive investigation and evaluation.
• Identify and refer suspicious claims to the Special Investigation Unit.
• Transfer risk to appropriate parties.

Conocimientos

Auto claims experience

Customer service

Negotiation

Educación

Associate degree

Bachelor's degree preferred

Herramientas

Guidewire

MS Office

Descripción del empleo

The Hanover Insurance Group is seeking an Auto Physical Damage Adjuster in a full-time remote role, with travel to office locations as needed. This position focuses on managing moderately complex auto claims, determining coverage, investigating, evaluating damages, and negotiating settlements in line with policy terms and jurisdictional requirements.

A $2,500 sign-on bonus is available. Ideal candidates have an Associate degree (Bachelor's preferred) and 3–4 years of auto claim experience, along