Remote Auto Claims Adjuster - Physical Damage

The Hanover Insurance Group; City of Syracuse (NY); Remoto; USD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401K with company match

Tuition reimbursement

PTO

Flexible work arrangements

On-site wellness center (Worcester)

Descrizione del lavoro

The Hanover Insurance Group is seeking an Auto Physical Damage Adjuster for a remote, full-time role. This position requires travel to various office locations for meetings and training and offers a $2,500 sign-on bonus.

The ideal candidate has 3–4 years of auto claims experience and an Associate degree; a Bachelor's is preferred. You will manage moderately complex claims, conduct investigations, assess liability, and negotiate settlements while coordinating with underwriting, legal, and other

Competenze

• Associate degree required; bachelor's degree preferred or combination of education and experience.
• Typically has 3-4 years of relevant Auto claim-handling experience.
• Guidewire experience is a plus.
• Proficient with basic computer navigation; ability to use basic software (MS Office) and internet.
• Knowledge of insurance products, processes, and relevant laws.
• Learn and handle negotiations independently within authority, understand tactics for moderately complex claim resolution.

Mansioni

• Manage a caseload of moderately complex service claims from intake through resolution.
• Conduct thorough investigations, assess liability, and evaluate damages using established procedures.
• Engage underwriting, legal, and stakeholders for comprehensive investigation and evaluation.
• Identify and refer suspicious claims to the Special Investigation Unit.
• Set reserves and authorize payments within scope of authority.
• Mentor entry-level adjusters and share best practices learned through training.

Conoscenze

Auto claim handling

Investigation skills

Negotiation within authority

Communication skills

Guidewire experience

Formazione

Associate degree

Bachelor's degree preferred

Strumenti

Guidewire

MS Office

Descrizione del lavoro

The Hanover Insurance Group is seeking an Auto Physical Damage Adjuster for a remote, full-time role. This position requires travel to various office locations for meetings and training and offers a $2,500 sign-on bonus.

The ideal candidate has 3–4 years of auto claims experience and an Associate degree; a Bachelor's is preferred. You will manage moderately complex claims, conduct investigations, assess liability, and negotiate settlements while coordinating with underwriting, legal, and other