Remote Auto Injury Claims Adjuster

Root Insurance; United States; Remote; USD 71,000 - 82,000; Full time

Job summary

Root Insurance in the United States is seeking an Injury Adjuster to uphold fair claims practices and deliver an industry-leading experience for policyholders. You will assess coverage, determine liability, and coordinate the resolution of injury and bodily injury claims across states, leveraging data and a customer-focused approach.

This full-time role supports a flexible work location across the US and requires 2+ years of personal auto claims handling, strong attention to detail, and

Qualifications

• 2+ years of successful experience handling personal auto insurance claims across multiple states.
• Experience making coverage decisions, liability determinations, issuing payments, and settlements.
• High-quality claim handling with strong productivity and attention to detail.

Responsibilities

• Delivers an industry-leading claim experience for policyholders and claimants.
• Confirms coverage and determines liability for various accident scenarios.
• Maintains diary/schedule for each claim and responds to correspondence promptly.
• Coordinates repair of damaged vehicles and assists with rental reimbursement.
• Sets and maintains loss reserves and evaluates settlements, including attorney-represented claims.
• Provides input for claims guidelines and supports product/process improvements.
• Interacts effectively with customers, peers, vendors and managers.

Skills

Auto insurance claims

Liability determination

Negotiation

Customer service

Detail-oriented

Job description

Root Insurance in the United States is seeking an Injury Adjuster to uphold fair claims practices and deliver an industry-leading experience for policyholders. You will assess coverage, determine liability, and coordinate the resolution of injury and bodily injury claims across states, leveraging data and a customer-focused approach.

This full-time role supports a flexible work location across the US and requires 2+ years of personal auto claims handling, strong attention to detail, and