Auto Injury Claims Adjuster — Remote, Growth-minded

OhioX; United States; Remote; USD 71,000 - 82,000; Full time

Job summary

Root is seeking an Injury Adjuster to help enforce fairness in a fast-changing insurtech landscape. You will leverage technology and data to deliver an industry-leading claims experience across multiple states, confirming coverage, determining liability, and coordinating vehicle repairs.

The role emphasizes prompt, empathetic communication with all parties and strong analysis to drive outcomes. Ideal candidates hold a bachelor’s degree (preferred) and have 2+ years’ experience handling personal

Qualifications

• 2+ years of experience handling personal auto insurance claims across multiple states.
• Direct responsibility for coverage decisions, liability determinations, issuing payments, statements, and settlements.
• High-quality claim handling balanced with strong productivity.
• Solid understanding of liability and casualty principles.

Responsibilities

• Delivers an industry-leading claim experience for policyholders and claimants.
• Confirms coverage and determines liability for a wide range of accident scenarios.
• Maintains a diary/schedule for each claim and responds promptly to correspondence.
• Coordinates repairs and assists with rental reimbursement as needed.
• Sets and maintains loss reserves and handles injury claims from soft tissue to fatalities.

Skills

Auto claims experience

Multi-state claims handling

Strong attention to detail

Professional communication

Education

Bachelor's degree preferred

Job description

Root is seeking an Injury Adjuster to help enforce fairness in a fast-changing insurtech landscape. You will leverage technology and data to deliver an industry-leading claims experience across multiple states, confirming coverage, determining liability, and coordinating vehicle repairs.

The role emphasizes prompt, empathetic communication with all parties and strong analysis to drive outcomes. Ideal candidates hold a bachelor’s degree (preferred) and have 2+ years’ experience handling personal