Remote Auto Claims Resolution Adjuster

Root Inc.; United States; Remote; USD 62,000 - 70,000; Full time

Job summary

Root Inc. is seeking an Early Injury Resolution Adjuster to enforce fairness and leverage technology to improve the claims experience across the United States. The role involves determining coverage, liability, and settling claims while maintaining high-quality communication with all parties involved.

You will work in a nationwide capacity, with a strong focus on efficiency, accuracy, and empathy. The position supports a flexible work arrangement across the US, and candidates should be prepared

Qualifications

• Bachelor’s degree preferred.
• 2+ years of successful experience handling personal auto insurance claims across multiple states with coverage decisions, liability determinations, and settlements.
• Demonstrated high quality claim handling balanced with strong productivity.
• Strong technical understanding of liability and casualty principles.
• High attention to detail and empathy in customer interactions.

Responsibilities

• Delivers an industry-leading claim experience for all policyholders and claimants.
• Confirms coverage and determines liability for a wide range of accident scenarios.
• Maintains and updates a diary/schedule for each claim.
• Responds to claim correspondence in a timely fashion with high quality.
• Coordinates repair of damaged vehicles and assists with rental reimbursement.
• Evaluates and settles non-severe injury claims.
• Provides input for development of claims guidelines and best practices.

Skills

Claims handling

Attention to detail

Professionalism

Empathy

Analytical thinking

Education

Bachelor's degree

Job description

Root Inc. is seeking an Early Injury Resolution Adjuster to enforce fairness and leverage technology to improve the claims experience across the United States. The role involves determining coverage, liability, and settling claims while maintaining high-quality communication with all parties involved.

You will work in a nationwide capacity, with a strong focus on efficiency, accuracy, and empathy. The position supports a flexible work arrangement across the US, and candidates should be prepared