Remote Auto Claims Estimator (Tech-Driven Repair Estimates)

State Farm; Tallahassee (FL); Remote; USD 63,000 - 87,000; Full time

Benefits offered by this job

Annual raise and bonus

Health insurance coverage

Tuition assistance

401(k) with company contributions

Job summary

State Farm is seeking an Auto Estimator for a Remote-Field role based in Tallahassee, FL. You will collect vehicle information, prepare auto repair estimates, and guide insureds through the claims process while delivering Remarkable service.

This position blends virtual work from home with in-person visits to body shops and customers, requiring strong communication, critical thinking, and the ability to manage multiple platforms and evolving workflows.

Qualifications

• Experience in auto collision repair, auto damage estimating, and/or auto insurance appraiser work.
• Excellent customer service, critical thinking, and decision-making skills.
• Strong written and verbal communication, with ability to multi-task across technical platforms.

Responsibilities

• Collect vehicle information from repair shops or customers and complete initial and supplemental estimates.
• Explain coverage and guide insureds through the claims process while delivering Remarkable service.
• Interact with customers and body shops, answer inquiries, and provide timely updates on claims.

Skills

Customer service

Strong communication

Decision making

Multi-tasking

Valid driver’s license

Tools

CCC One

Mitchell

I-CAR Platinum Certification

Job description

State Farm is seeking an Auto Estimator for a Remote-Field role based in Tallahassee, FL. You will collect vehicle information, prepare auto repair estimates, and guide insureds through the claims process while delivering Remarkable service.

This position blends virtual work from home with in-person visits to body shops and customers, requiring strong communication, critical thinking, and the ability to manage multiple platforms and evolving workflows.