Remote Auto Claims Estimator

State Farm; San Fernando (CA); Hybrid; USD 69,000 - 91,000; Full time

Benefits offered by this job

Annual raise & bonus

Health insurance

Retirement plan

Paid time off

Job summary

State Farm in San Fernando, CA is seeking an Auto Estimator for a Remote-Field role, combining home-based virtual estimates with in-person visits to body shops and customers within the territory. The position requires strong estimating skills and the ability to handle customer inquiries with care.

Responsibilities include collecting vehicle data, explaining coverage, and guiding insureds through the claims process while delivering Remarkable service.

Qualifications

• Auto collision repair or auto insurance estimating experience required.
• Excellent customer service and strong communication.
• Valid driver's license required.
• Ability to multi-task across technical platforms.

Responsibilities

• Collect vehicle information and prepare estimates via photos or in person.
• Explain coverage and guide insureds through claims with service.
• Evaluate vehicle damage, bid content, and causation.
• Answer calls to customers and repair shops.
• Provide support to claim handlers on repair issues.

Skills

Auto collision repair

Damage estimating

Insurance appraisal

Customer service

Communication

Tools

CCC One

Mitchell

Job description

State Farm in San Fernando, CA is seeking an Auto Estimator for a Remote-Field role, combining home-based virtual estimates with in-person visits to body shops and customers within the territory. The position requires strong estimating skills and the ability to handle customer inquiries with care.

Responsibilities include collecting vehicle data, explaining coverage, and guiding insureds through the claims process while delivering Remarkable service.