Remote Auto Claim Specialist I: Investigate & Settle

ACS Auto Club Services, Inc.; Auburn Hills (MI); A distancia; USD 34.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Paid time off

Life insurance

Descripción de la vacante

The Auto Club Group (ACG) is seeking an Auto Claim Representative I to investigate, evaluate, and resolve low to moderate complexity automobile damage claims in a remote-capable role.

Responsibilities include reviewing claims, contacting insured, documenting in the claims system, analyzing coverage, and coordinating repairs or settlements; prior experience in negotiating claims and subrogation is valued.

Formación

• High school diploma or equivalent.
• Able to obtain State Adjuster license within 90 days where required.
• Knowledge of claims handling and subrogation procedures.

Responsabilidades

• Review assigned claims and contact insured and others.
• Set expectations and document in the claims system.
• Analyze coverage, assess damages, and coordinate repairs or settlements.
• Approve payments and refer to other units when needed.

Conocimientos

Negotiation

Communication

Customer service

Claims knowledge

Time management

Educación

High school diploma

ACG Claim Training

Descripción del empleo

The Auto Club Group (ACG) is seeking an Auto Claim Representative I to investigate, evaluate, and resolve low to moderate complexity automobile damage claims in a remote-capable role.

Responsibilities include reviewing claims, contacting insured, documenting in the claims system, analyzing coverage, and coordinating repairs or settlements; prior experience in negotiating claims and subrogation is valued.