Remote Auto Auction Listings Specialist

NEPSE Trading; Northern (KY); Hybrid; USD 66,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

401(k) plan with company match

Medical, dental and vision insurance

Job summary

Bring a Trailer is seeking a Production Specialist to guide sellers from submission to a successful auction experience. You will prepare auction listings, coordinate updates, and serve as the primary contact for sellers during the pre-auction phase.

The role emphasizes strong writing, customer-focused communication, and meticulous organization to manage listings and support the auction lifecycle.

Qualifications

• 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field.
• Strong writing and editing skills with an ability to present detailed information clearly.
• Excellent interpersonal skills with a customer-first mindset and professional communication.
• Highly organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
• Discretion with sensitive information and ability to build trust with stakeholders.

Responsibilities

• Prepare auction listings by organizing seller-submitted data and photos in Bring a Trailer standards.
• Coordinate with sellers and internal teams to ensure listing accuracy and completeness.
• Serve as the primary point of contact for sellers during the pre-auction phase with timely communication.
• Provide high-quality customer support by answering questions and addressing concerns with empathy.
• Manage a high-volume pipeline of listings at various stages to meet daily production goals.
• Track listings and act as subject matter expert on listing history.
• Collaborate cross-functionally to transition from listing creation to auction launch.

Skills

Customer support

Content production

Technical writing

Automotive services

Job description

Bring a Trailer is seeking a Production Specialist to guide sellers from submission to a successful auction experience. You will prepare auction listings, coordinate updates, and serve as the primary contact for sellers during the pre-auction phase.

The role emphasizes strong writing, customer-focused communication, and meticulous organization to manage listings and support the auction lifecycle.