Production Specialist

Bring a Trailer Media LLC; San Francisco (CA); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Work with the Best

Grow Your Skills

Work-Life Harmony

Foster Connection & Belonging

Wellness First

401(k) with company match

Job summary

Bring a Trailer, where car culture meets storytelling, seeks a Production Specialist to shape how standout vehicles are presented to a global audience—from submission through a successful auction experience.

You’ll coordinate with sellers and internal teams, ensure listing accuracy, and deliver empathetic, high-quality support while managing a high-volume pipeline in a remote-friendly, full-time role across eligible US states.

Qualifications

• 2+ years in customer support, content production, or related field.
• Strong writing and editing to present detailed info clearly.
• Excellent interpersonal, customer-first communication.
• Highly organized with the ability to manage multiple priorities.
• Discretion with sensitive information and stakeholder trust.
• Problem-solving mindset and independent escalation when needed.
• Interest in collector cars and automotive culture; hands-on experience a plus.
• Adaptable and proactive to evolving team needs.

Responsibilities

• Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards.
• Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness.
• Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication.
• Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy.
• Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals.
• Track listings through internal systems and act as the subject matter expert on each listing’s history.
• Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch.
• Contribute to special projects and process improvements as needed.

Skills

Customer support

Content production

Technical writing

Automotive services

Writing and editing

Interpersonal skills

Detail-oriented

Problem-solving

Job description

Be Part of What’s Next

Bring a Trailer is where passion for cars meets storytelling and community. As a Production Specialist, you’ll play a key role in shaping how standout vehicles are presented to an engaged global audience—guiding sellers from submission to a successful auction experience.

Job Description

Be Part of What’s Next

Bring a Trailer is where passion for cars meets storytelling and community. As a Production Specialist, you’ll play a key role in shaping how standout vehicles are presented to an engaged global audience—guiding sellers from submission to a successful auction experience.

About Hearst Magazines (Why Us?)

Hearst Magazines’ portfolio of more than 30 powerful brands in the U.S. reaches more than 165 million people every month across print, digital, video, and social platforms. The company’s diverse portfolio includes many of the world’s most iconic and trusted media brands, including Cosmopolitan, ELLE, Esquire, Good Housekeeping, Harper’s BAZAAR, Popular Mechanics, and Runner’s World, as well as enthusiast titles like Car and Driver and Road & Track.

Key Responsibilities (What You Are Doing)

• Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards
• Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness
• Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication
• Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy
• Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals
• Track listings through internal systems and act as the subject matter expert on each listing’s history
• Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch
• Contribute to special projects and process improvements as needed

Qualifications (What We’re Looking For)

• 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience)
• Strong writing and editing skills with an ability to present detailed information clearly and accurately
• Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders
• Problem-solving mindset with the ability to navigate challenges independently while knowing when to escalate
• Interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus
• Adaptable, proactive, and eager to support evolving team and business needs

Location & Work Type

This is a full-time position that can be done remotely. Please note that we can only consider applicants from the following states: CA, CO, DE, FL, IL, IN, MD, MI, MN, NC, NY, OH, PA, RI, TX, VA, WA, WI.

Benefits (What We Offer)

• Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
• Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
• Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
• Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
• Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
• Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match

The base salary for this role is $66,000-$70,000. The actual base pay offered is dependent upon many factors, such as: transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Hearst Magazines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.