Remote Associate Relationship Manager - Banking & Treasury

Priority Technology Holdings, Inc.; Northern (KY); Hybrid; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) match

Employee Stock Purchase Program (ESPP)

HSA and FSA options

Medical, dental, and vision coverage

Mental health support

Family planning benefits

Gym membership reimbursement

Wellness programs

Job summary

Priority Commerce is seeking an Associate Relationship Manager in Banking & Treasury Services to build trusted post‑integration relationships with high-value clients. You will act as a trusted advisor, ensuring client success and driving revenue while supporting lower-touch accounts after onboarding.

Reporting to the Director of Banking, Treasury, and Platform Relationships, this remote role offers a path to grow with a technology-driven payments and treasury platform.

Qualifications

• Associates degree in Finance, Business, or equivalent work experience.
• Education: Associate’s or Bachelor’s degree in Finance, Business, or a related field.
• Experience: 0–2 years in customer service, account coordination, or a professional office environment.
• Clear verbal and written communication skills for interacting with internal teams and clients.

Responsibilities

• Establish and nurture trust-based post‑integration relationships with clients.
• Maintain deep knowledge of our acquiring product to address client queries and offer solutions.
• Conduct periodic client check-ins to understand evolving needs and align services.
• Escalation management and collaboration with internal teams to resolve issues.
• Collaborate with sales, marketing, product, and other departments to capture client feedback.

Skills

Verbal communication

Written communication

Problem solving

Organization

Customer service

Account coordination

Team collaboration

Education

Associate/Bachelor in Finance or Business

Associate’s/Bachelor’s degree in Finance, Business or related field

Job description

Priority Commerce is seeking an Associate Relationship Manager in Banking & Treasury Services to build trusted post‑integration relationships with high-value clients. You will act as a trusted advisor, ensuring client success and driving revenue while supporting lower-touch accounts after onboarding.

Reporting to the Director of Banking, Treasury, and Platform Relationships, this remote role offers a path to grow with a technology-driven payments and treasury platform.