Remote Associate Customer Success Manager — Salesforce

AutoRABIT; Atlanta (GA); On-site; USD 80,000 - 90,000; Full time

Job summary

AutoRABIT is seeking an Associate Customer Success Manager to help customers maximize value from the platform. You will partner with customers and cross-functional teams to drive product adoption, maximize value, and contribute to retention and long-term success.

The ideal candidate has a customer-first mindset, strong communication skills, and experience with the Salesforce development ecosystem. This role is 100% remote with travel and an in-person interview component.

Qualifications

• 2–5 years of hands-on experience with Salesforce development ecosystem.
• Experience in cloud-based/SaaS environments and customer-facing roles.
• Strong written and verbal communication skills and problem solving.

Responsibilities

• Help customers maximize value from AutoRABIT platform and drive product adoption.
• Partner with customers and cross-functional teams to ensure successful renewals.
• Understand development, deployment, integration, and DevOps workflows.
• Translate technical needs into measurable product outcomes.
• Monitor adoption, satisfaction, and health scores to improve value.
• Collaborate with sales, support, professional services, and engineering.

Skills

Salesforce development

Customer-facing experience

Communication skills

CI/CD DevOps basics

SaaS/cloud familiarity

Education

Bachelor's degree in a relevant field

Tools

Salesforce

JIRA

GIT

Zoho

Job description

AutoRABIT is seeking an Associate Customer Success Manager to help customers maximize value from the platform. You will partner with customers and cross-functional teams to drive product adoption, maximize value, and contribute to retention and long-term success.

The ideal candidate has a customer-first mindset, strong communication skills, and experience with the Salesforce development ecosystem. This role is 100% remote with travel and an in-person interview component.