Remote Associate Account Manager - Customer Growth & Ops

OpenTable; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

OpenTable, part of Booking Holdings, seeks an Associate Account Manager for a remote role. The incumbent will lead customer retention and revenue growth across a restaurant territory, while supporting Account Managers with administrative tasks and cross-functional coordination.

You will interact with restaurant partners, manage cases, and ensure a high-quality customer experience. Familiarity with Salesforce and Google Workspace is preferred, along with a hospitality mindset and strong

Qualifications

• Experience in account management or customer success preferred.
• Strong organizational and documentation skills.
• Excellent communication with internal and restaurant partners.

Responsibilities

• Lead customer retention and revenue growth within your territory.
• Support Account Managers with administrative tasks.
• Coordinate with Customer Support, Billing, and Sales to ensure seamless experience.
• Pull and organise data from Salesforce for meetings and reporting.

Skills

Salesforce

Google Workspace

CRM proficiency

Communication

AI tools

Tools

Salesforce

Google Workspace

AI tools

Job description

OpenTable, part of Booking Holdings, seeks an Associate Account Manager for a remote role. The incumbent will lead customer retention and revenue growth across a restaurant territory, while supporting Account Managers with administrative tasks and cross-functional coordination.

You will interact with restaurant partners, manage cases, and ensure a high-quality customer experience. Familiarity with Salesforce and Google Workspace is preferred, along with a hospitality mindset and strong