Hybrid Account Manager, Restaurant Partnerships

OpenTable; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Generous vacation

Job summary

OpenTable is seeking a seasoned partner success professional to manage a portfolio of restaurant partners, drive engagement, and expand reservation availability. You will use data-driven insights to tailor guidance and support partner needs through remote channels.

This role emphasizes consultative engagement, training delivery, and cross-functional collaboration to enhance partner health and reduce churn, with a hybrid work setup.

Qualifications

• 5+ years of experience in account management, customer success, or related customer-facing roles.
• Experience managing multiple relationships, prioritizing tasks, and documenting activities.
• Experience using data or customer insights to drive adoption, engagement, or outcomes.

Responsibilities

• Manage a portfolio of restaurant partners to strengthen engagement, increase reservation availability, and support retention.
• Resolve partner questions and tasks with timely communication, coordinating with support and field teams as needed.
• Use customer and business data to identify opportunities, recommend actions, and boost product adoption.

Skills

Account management

Customer success

Consultative sales

Data-informed decisions

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Salesforce

CRM software

Job description

OpenTable is seeking a seasoned partner success professional to manage a portfolio of restaurant partners, drive engagement, and expand reservation availability. You will use data-driven insights to tailor guidance and support partner needs through remote channels.

This role emphasizes consultative engagement, training delivery, and cross-functional collaboration to enhance partner health and reduce churn, with a hybrid work setup.