Remote Assistant Program Manager, Telecom Operations

National Power, LLC; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Three weeks of paid vacation after 90+

Up to 9 paid company holidays

Paid sick time

Company-paid Life Insurance ($75,000)

Company-paid Short-term and Long-term"

Medical, Dental, and Vision Insurance

401(k) retirement savings plan with公司匹

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Job summary

National Power, LLC is actively seeking an Assistant Program Manager to oversee all aspects of service for a large telecommunications customer’s outside plant (OSP) service needs, reporting to the Senior Director, Broadband division.

The successful candidate will be self-motivated with prior experience managing large telecommunications service contracts, with a commitment to superior customer service and a team mentality. This role supports a remote work environment.

Qualifications

• Experience managing large telecommunications service contracts.
• Strong organizational and communication skills are required.
• Ability to work effectively with subcontractors and internal teams.
• Remote-friendly with Proficiency in English.

Responsibilities

• Oversee the OSP service program for a major telecom customer.
• Manage subcontractors and internal technicians across territory.
• Track PM tickets and coordinate timely repairs.
• Review and approve invoices for maintenance services.
• Maintain preventative maintenance reports and weekly financials.

Skills

Team leadership

Customer service

Organizational skills

Verbal & written communication

Education

High school diploma

Some college preferred

Tools

Microsoft Excel

Microsoft Word

Job description

National Power, LLC is actively seeking an Assistant Program Manager to oversee all aspects of service for a large telecommunications customer’s outside plant (OSP) service needs, reporting to the Senior Director, Broadband division.

The successful candidate will be self-motivated with prior experience managing large telecommunications service contracts, with a commitment to superior customer service and a team mentality. This role supports a remote work environment.