Remote Assets & Inventory Implementation Consultant

First Due; United States; Remote; USD 72,000 - 88,000; Full time

Benefits offered by this job

Fully remote

Technology stipend

Medical/dental/vision

Flexible PTO

401(k)

Job summary

First Due is seeking a tech-savvy, customer-focused Implementation Consultant for the Assets & Inventory module. You will work with fire and EMS customers to implement and optimize the module, providing guidance while First Due builds its end-to-end platform.

The ideal candidate has hands-on fire/EMS experience, knowledge of apparatus life cycle management, medication accountability, and the ability to translate agency workflows into scalable software configurations.

Qualifications

• Experience in Fire or EMS operations, with exposure to apparatus maintenance or supply functions preferred.
• Familiarity with NFPA 1911, 1912, 1852 standards.
• Understanding of inventory workflows including checks, SCBA, PPE lifecycle.
• Knowledge of ALS medication management and DEA recordkeeping relating to inventory systems.

Responsibilities

• Act as SME and Implementation Consultant for the Assets & Inventory module.
• Configure and optimize the Assets & Inventory module for new customers, including tracking and maintenance scheduling.
• Collaborate with Implementation Project Managers to deploy to agencies of varying sizes.
• Advise on inventory hierarchies, asset categorization, and inspection frequency per SOGs and regs.
• Guide ALS agencies on medication inventory tracking and DEA compliance workflows.
• Provide maintenance tracking guidance and integration with other First Due modules.
• Stay current on module capabilities, roadmaps, and industry best practices.
• Document product gaps and collaborate with Product Management on solutions.
• Participate in regional/national user group meetings representing Assets & Inventory.
• Develop understanding of competitors in asset management for public safety.

Skills

Fire/EMS ops

NFPA standards

Inventory workflows

Medication mgmt

Public safety software

Project management

Communication skills

Job description

First Due is seeking a tech-savvy, customer-focused Implementation Consultant for the Assets & Inventory module. You will work with fire and EMS customers to implement and optimize the module, providing guidance while First Due builds its end-to-end platform.

The ideal candidate has hands-on fire/EMS experience, knowledge of apparatus life cycle management, medication accountability, and the ability to translate agency workflows into scalable software configurations.