Remote Assessment Operations Specialist

Verizon; Las Vegas, Northern (NV, KY); Hybrid; USD 78,000 - 150,000; Full time

Job summary

Verizon is seeking a remote HR operations and selection support professional to help manage assessment platforms and interview workflows from home. The role collaborates with Senior Managers to keep candidate screening running smoothly and compliant.

Ideal candidates bring 4+ years in selection assessment support and experience with tools like Google Sheets and Workday, along with strong communication and organizational skills.

Qualifications

• Bachelor's degree or four or more years of work experience.
• Four+ years of relevant experience in selection assessment support, talent management, or HR operations.
• Experience troubleshooting system/platform issues and managing customer or end-user support requests.

Responsibilities

• Operations & Platform Administration: Manage daily operations and configurations for assessment and digital interviewing platforms, including job mappings, system tracking, and routine vendor support.
• Technical Support & Troubleshooting: Serve as the primary point of contact for assessment-related inquiries, resolving technical support issues for candidates, recruiters, and hiring managers.
• Project & Research Support: Assist Senior Managers on large-scale selection initiatives, including job analyses, coordinating focus groups, collecting survey data, and drafting interview guide templates.
• Process Standardization & Continuous Improvement: Identify opportunities to automate daily administrative workflows, optimize candidate support intake, and streamline recruiter processes.
• Compliance & Auditing Support: Conduct routine audits of assessment usage, data logs, and interview documentation to ensure adherence to company standards, OFCCP, and legal guidelines.
• Enablement & Training: Develop and maintain end-user documentation, job aides, and FAQs, helping train talent acquisition partners and hiring managers on proper platform usage.

Skills

Bachelor's degree

HR operations

Troubleshooting

End-user support

Communication

Education

Bachelor's degree

Tools

Google Sheets

Workday

Job description

Verizon is seeking a remote HR operations and selection support professional to help manage assessment platforms and interview workflows from home. The role collaborates with Senior Managers to keep candidate screening running smoothly and compliant.

Ideal candidates bring 4+ years in selection assessment support and experience with tools like Google Sheets and Workday, along with strong communication and organizational skills.