Remote Assessment Operations Specialist

Verizon Communications; Las Vegas (NV); On-site; USD 79,000 - 150,000; Full time

Job summary

Verizon is seeking a candidate to support global selection strategies through operational execution, candidate support, and project assistance in the administration of selection solutions, assessment and interview platforms, job analyses, and legal compliance practices.

You’ll play a key role in keeping our assessment operations running smoothly while partnering closely with Senior Managers to fuel enterprise growth by bringing onboard top talent.

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant experience in selection assessment support, talent management, or HR operations.
• Experience troubleshooting system/platform issues and managing customer or end‑user support requests.
• A degree, internship and/or coursework in Industrial/Organizational Psychology.
• Familiarity with employment testing concepts and selection tools.
• Experience with SIOP, APA Standards, Uniform Guidelines, OFCCP.
• Experience supporting enterprise HR systems (e.g., Workday) or pre‑hire assessment tools.
• Experience interacting with and managing vendors.
• Experience creating and delivering presentations on relevant topics.
• Proficiency in Google Suite (Sheets and Slides).
• Excellent communication, organizational, resourcefulness, and time‑management skills.

Responsibilities

• Operations & Platform Administration: Manage daily operations and configurations for assessment and digital interviewing platforms, including job mappings, system tracking, and routine vendor support.
• Technical Support & Troubleshooting: Serve as the primary point of contact for assessment-related inquiries, systematically resolving technical support issues for candidates, recruiters, and hiring managers.
• Project & Research Support: Assist Senior Managers on large-scale selection initiatives, including supporting job analyses, coordinating focus groups, collecting survey data, and drafting initial interview guide templates.
• Process Standardization & Continuous Improvement: Identify opportunities to automate daily administrative workflows, optimize candidate support intake, and streamline recruiter processes.
• Compliance & Auditing Support: Conduct routine audits of assessment usage, data logs, and interview documentation to ensure adherence to company standards, OFCCP, and legal guidelines.
• Enablement & Training: Develop and maintain end‑user documentation, job aides, and FAQs, helping train talent acquisition partners and hiring managers on proper platform usage.

Skills

Selection assessment support

Talent management

HR operations

Troubleshooting

End-user support

Vendor management

Presentations

Communication

Time management

Attention to detail

Education

Bachelor's degree

Industrial/Organizational Psychology

Tools

Workday

Google Sheets

Google Slides

Job description

Verizon is seeking a candidate to support global selection strategies through operational execution, candidate support, and project assistance in the administration of selection solutions, assessment and interview platforms, job analyses, and legal compliance practices.

You’ll play a key role in keeping our assessment operations running smoothly while partnering closely with Senior Managers to fuel enterprise growth by bringing onboard top talent.