Remote AR Collections Specialist — Drive Cash Flow

Aston Carter; Chino (CA); Remote; USD 34,000 - 39,000; Full time

Job summary

Aston Carter is seeking an AR/Collections Representative to manage a large accounts receivable portfolio. The role emphasizes proactive outreach, detailed documentation, and collaboration with internal teams to reduce outstanding balances and support cash flow.

Candidates should have 2+ years in AR/collections, strong investigative skills, and proficiency with CRM systems like Salesforce and basic Excel. This is a remote role with Pacific/Mountain time zone alignment and contract terms.

Qualifications

• 2+ years of experience in Accounts Receivable and/or collections.
• Experience with aging reports and full-cycle AR management.
• Proven ability to conduct outbound collection calls and follow-ups.
• Familiarity with CRM systems, especially Salesforce, is preferred.

Responsibilities

• Review aging AR report for a portfolio of about $10M to identify outstanding balances.
• Conduct outbound calls to understand payment status and timelines.
• Document all findings and actions in the CRM for accurate tracking.
• Create and manage tickets in the CRM to monitor progress and resolutions.
• Escalate unresolved items to Project/Manager across U.S. locations when needed.
• Collaborate with internal teams to resolve disputes and reduce AR balances.
• Perform research to obtain updated contact information and correct discrepancies.

Skills

Accounts Receivable

Collections

CRM (Salesforce)

Excel basics

Customer service

Attention to detail

Tools

Salesforce CRM

Excel

Job description

Aston Carter is seeking an AR/Collections Representative to manage a large accounts receivable portfolio. The role emphasizes proactive outreach, detailed documentation, and collaboration with internal teams to reduce outstanding balances and support cash flow.

Candidates should have 2+ years in AR/collections, strong investigative skills, and proficiency with CRM systems like Salesforce and basic Excel. This is a remote role with Pacific/Mountain time zone alignment and contract terms.