Remote AR Collections Specialist — 300+ Accounts

EmployBridge, LLC; United States; Teletrabalho; USD 24 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Paid time off

401(k)

Wellness program

Parental leave

Holidays (8)

Resumo da oferta

EmployBridge, LLC seeks an Accounts Receivable Collections Coordinator for a 100% remote role. You will manage a large, national portfolio of 300+ customer accounts and drive collections on over $2 million in past due balances while resolving payment delays and disputes.

You will collaborate with internal teams, communicate timelines to leadership, and maintain accurate records. The company offers comprehensive medical benefits and growth opportunities.

Qualificações

• 5+ years of Accounts Receivable and Commercial Collections experience.
• Strong B2B collections background.
• Experience managing large customer portfolios.
• Experience reviewing AR aging reports.
• Experience resolving invoice disputes, billing discrepancies, deductions, and payment delays.
• Ability to work independently in a high-volume environment.
• Excellent written and verbal communication skills.

Responsabilidades

• Review AR aging reports and prioritize collection efforts based on risk and payment history.
• Manage a portfolio of 300+ customer accounts.
• Drive collection activities on more than $2 million past due balances.
• Investigate and resolve payment delays, billing disputes, and deductions.
• Collaborate with internal teams to resolve barriers to payment.
• Communicate with customers and internal stakeholders to resolve issues.
• Review and apply remittances accurately.
• Manage ServiceNow tickets and team queues.
• Prepare reports on delinquent accounts, collections, and portfolio performance.
• Collaborate with Operations, Billing, Sales, and Finance to resolve issues.
• Escalate issues and communicate timelines and strategies to leadership.
• Maintain accurate account records and collection notes.

Conhecimentos

Accounts Receivable

B2B Collections

Portfolio Management

Analytical Skills

Communication Skills

Independent Work

Formação académica

Associate degree in Accounting/Finance

Ferramentas

Lawson ERP

Oracle

SAP

Radius

ServiceNow

Descrição da oferta de emprego

EmployBridge, LLC seeks an Accounts Receivable Collections Coordinator for a 100% remote role. You will manage a large, national portfolio of 300+ customer accounts and drive collections on over $2 million in past due balances while resolving payment delays and disputes.

You will collaborate with internal teams, communicate timelines to leadership, and maintain accurate records. The company offers comprehensive medical benefits and growth opportunities.