Remote AR Collections & Cash Flow Specialist

JobScore, Inc.; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Job summary

Finalsite is seeking a Collections & AR Specialist to own the full accounts receivable function end-to-end, from outreach and posting to dispute resolution. The role emphasizes a detail-oriented mindset, proactive problem-solving, and cross-department collaboration to improve processes.

Based 100% remotely in the United States, this position requires 5+ years in AR/collections, familiarity with NetSuite or similar ERP, and strong communication skills to manage inquiries and escalations

Qualifications

• 5+ years in accounts receivable, collections, or related finance role.
• Understanding of full AR cycle and downstream impact on business.
• Experience with NetSuite or comparable ERP and AR/case management tool.

Responsibilities

• Manage AR aging proactively; outreach on outstanding balances with context and recommendations.
• Post deposits daily and maintain reconciled cash application.
• Serve as first contact for inbound AR inquiries; resolve billing questions and disputes end-to-end.
• Maintain accurate records in NetSuite and AR case management to keep DSO current.
• Upload invoices into customer portals and complete vendor packets on time.
• Assist customers by phone with credit card processing professionally.
• Coordinate with Sales and Finance to remove blockers and drive dispute resolution.
• Drive resolution on open escalations and follow through until cleared.
• Pull and analyze AR aging and collections reports to monitor status.
• Own assigned responsibilities end-to-end with accountability for resolution.
• Participate in ad hoc Finance projects, including migrations and process changes.

Skills

AR collections

ERP systems

Data analysis

Communication

Attention to detail

Self-directed

Tools

NetSuite

AR/case management tool

Job description

Finalsite is seeking a Collections & AR Specialist to own the full accounts receivable function end-to-end, from outreach and posting to dispute resolution. The role emphasizes a detail-oriented mindset, proactive problem-solving, and cross-department collaboration to improve processes.

Based 100% remotely in the United States, this position requires 5+ years in AR/collections, familiarity with NetSuite or similar ERP, and strong communication skills to manage inquiries and escalations