Remote APS Team Lead & Training Coordinator

Tennessee Department of Human Services; Tennessee; Remote; USD 55,000 - 68,000; Full time

Benefits offered by this job

Tuition assistance

Job summary

The Tennessee Department of Human Services, through its Adult Protective Services (APS), seeks an APS Team Coordinator to supervise a unit of Investigative Specialists and ensure policy compliance. The role offers leadership, training, and cross‑agency liaison responsibilities aimed at protecting vulnerable adults.

Qualified candidates will have a Bachelor's degree and at least three years of full‑time professional experience in social services, with a salary range of $54,744–$68,328 per year

Qualifications

• Bachelor's degree and 3 years of full-time professional experience in social services or related fields.
• Experience in leadership, supervision, or coordination of teams.
• Ability to explain APS policies to officials and the public.

Responsibilities

• Supervises, provides guidance, and technical assistance to a unit of APS Investigative Specialists
• Assists APS leadership by ensuring compliance with policy and procedure, as well as making recommendations for change, new ideas, and improvements in efficiency/quality in these areas.
• Performs important public contact and liaison work by explaining and interpreting the APS program, policies, and procedures to law enforcement agencies, resource agencies, District Attorneys, court officials, government organizations and the general public.
• Provides support, motivation, and direction to APS Investigative Specialists including monitoring performance and giving feedback to meet performance objectives.
• May conduct group meetings, in-service training, and standardized training on specific topics to ensure consistent dissemination of information to APS staff, as well as the public.
• Reviews all cases and confers with APS Investigative Specialist to determine course of action to be followed; provides directives and/or makes recommendations on action to be taken.

Skills

Leadership

Public liaison

Policy compliance

Education

Bachelor's degree

Job description

The Tennessee Department of Human Services, through its Adult Protective Services (APS), seeks an APS Team Coordinator to supervise a unit of Investigative Specialists and ensure policy compliance. The role offers leadership, training, and cross‑agency liaison responsibilities aimed at protecting vulnerable adults.

Qualified candidates will have a Bachelor's degree and at least three years of full‑time professional experience in social services, with a salary range of $54,744–$68,328 per year