Remote Appointment Setter – Lead Qualification & Scheduling

Sales Match; City of Rochester (NY); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Fully remote work in NY

Onboarding and training

Regular team check-ins

Bonus opportunities

Stipends

Job summary

Sales Match is seeking an Appointment Setting Specialist to drive initial conversations and schedule introductory meetings with prospects. This fully remote role is based in New York and requires a 40-hour workweek, with flexible shift times.

You will use phone systems and CRM tools to qualify leads, coordinate with sales reps, and hand off qualified appointments. Strong communication and disciplined self-management are essential for success in this supportive B2B environment.

Qualifications

• High school diploma or equivalent.
• About 1–2 years of appointment setting, outbound calling, lead qualification, or related customer contact experience preferred.
• Familiar with introductory sales conversations and basic qualification questions.
• Ability to use phone systems, CRM tools, and shared scheduling systems while maintaining accurate records.
• Clear verbal communication and professional email writing.
• Ability to listen, ask relevant questions, and summarize useful context for next contact.
• Reliable computer, high-speed internet, and quiet workspace.
• Availability for 40-hour weekly commitment and scheduled shifts.
• Authorization to work in the United States.

Responsibilities

• Review outreach queues and inquiries, verify contact details and prior interactions before calls or emails.
• Make outbound calls, including cold calls, using a contact-center system; respect requests to stop contact.
• Ask approved qualification questions to gauge prospect needs and readiness for a sales intro.
• Explain meeting purpose and format; answer basic service questions without committing to sales.
• Record contact updates and outcomes in CRM (e.g., Salesforce); track next actions.
• Coordinate available meeting slots using Google Calendar; confirm appointment details.
• Send meeting confirmations and reminders with correct link and contact details.
• Follow up on unanswered inquiries and rescheduling as needed; update next actions.
• Hand off qualified appointments to sales reps with context; escalate when needed.
• Review outreach for accuracy and qualification; apply team feedback.

Skills

Appointment setting

Outbound calling

Clear communication

Active listening

Time management

Professional email writing

Remote work discipline

40-hour commitment

Education

High school diploma or equivalent

Tools

Phone systems

CRM tools (e.g., Salesforce)

Scheduling systems (Google Calendar)

Job description

Sales Match is seeking an Appointment Setting Specialist to drive initial conversations and schedule introductory meetings with prospects. This fully remote role is based in New York and requires a 40-hour workweek, with flexible shift times.

You will use phone systems and CRM tools to qualify leads, coordinate with sales reps, and hand off qualified appointments. Strong communication and disciplined self-management are essential for success in this supportive B2B environment.