Remote Appointment Scheduler | Client Care & Scheduling

Lifetime Construction; United States; Remote; USD 38,000 - 52,000; Full time

Job summary

Lifetime Construction is seeking an organized and professional Appointment Setter to support scheduling operations and customer communication. The role includes contacting prospective and existing clients, responding to inquiries, scheduling appointments, and ensuring all details are accurately recorded.

The candidate will maintain calendars, update scheduling systems, and follow up on upcoming appointments while upholding confidentiality and professional standards.

Qualifications

• Excellent verbal and written communication skills.
• Professional telephone etiquette and active listening.
• Strong organizational and time-management abilities.

Responsibilities

• Make and receive calls to communicate with prospective and existing clients.
• Schedule, confirm, reschedule, and cancel appointments as needed.
• Follow up with clients regarding upcoming appointments.
• Provide accurate information about company services and scheduling procedures.
• Maintain organized records of calls, appointments, and client interactions.
• Update appointment calendars and scheduling systems.
• Respond to inquiries professionally and direct complex questions to the appropriate department.
• Follow up on missed appointments and pending scheduling requests.
• Protect confidential client information and follow company policies.
• Attend virtual meetings and participate in training sessions.

Skills

Verbal communication

Written communication

Organization

Time management

Data entry

Attention to detail

Multitasking

Positive attitude

Tools

Email

Calendar apps

Scheduling software

Job description

Lifetime Construction is seeking an organized and professional Appointment Setter to support scheduling operations and customer communication. The role includes contacting prospective and existing clients, responding to inquiries, scheduling appointments, and ensuring all details are accurately recorded.

The candidate will maintain calendars, update scheduling systems, and follow up on upcoming appointments while upholding confidentiality and professional standards.