Remote Application Analyst - Billing & Revenue Cycle

Intermountain Healthcare Inc.; Pierre (SD); Remote; USD 44,000 - 70,000; Full time

Benefits offered by this job

Generous benefits package

PEAK program

Job summary

Intermountain Health is seeking a Staff Analyst to provide technical support, configuration, and maintenance for healthcare IT applications across their lifecycle. The role involves handling projects, certifications (Epic preferred), and collaboration with vendors to ensure system integrity and optimal workflows.

Position offers fully remote work with occasional on-site trainings or meetings, Monday–Friday schedule 8 AM–5 PM MST, and a competitive hourly rate.

Qualifications

• Two years of related work experience or four years toward a bachelor's degree.

Responsibilities

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution.
• Gathers, validates, and translates technological requirements into design and development specification while providing product management.
• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
• Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serve as PM and complete PM functions for small to mid-size projects with multiple teams
• Collaboratively works with peers, internal and external stakeholders, and vendors
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Configs and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications
• Develop and understands business reporting needs for end users
• Participates in on-call and command center responsibilities, if applicable
• Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity
• Attends and participates in team, project and department meetings to increase awareness and information flow
• Work with project requestor to complete the minimum viable product of a demand in ServiceHub
• Request resources for projects and enhancement work using ServiceHub Resource Plan process

Skills

Stakeholder support

Requirements gathering

System analysis

Problem solving

Documentation

Technical communication

Technical reading

Writing

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Excel (pivot tables)

Visio

Project

PowerPoint

Word

Job description

Intermountain Health is seeking a Staff Analyst to provide technical support, configuration, and maintenance for healthcare IT applications across their lifecycle. The role involves handling projects, certifications (Epic preferred), and collaboration with vendors to ensure system integrity and optimal workflows.

Position offers fully remote work with occasional on-site trainings or meetings, Monday–Friday schedule 8 AM–5 PM MST, and a competitive hourly rate.