Remote API Solutions Engineer (Pre-Sales & Support)

Verifiable; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health coverage

Unlimited PTO

Startup equity

Work from anywhere (US)

MacBook provided

Google Workspace & Notion tools

Job summary

Verifiable is seeking a Solutions Engineer to own the API layer end-to-end, sitting at the crossroads of Sales, Implementation, and Support. You’ll scope feasibility for API and web app deals, review SOWs, and serve as the go-to API expert during customer engagements.

This is a remote, full-time role with ownership of API-related outcomes and collaboration across teams. You don’t need to be a deep backend engineer; reading and reasoning about APIs, honest scoping, and clear communication with

Qualifications

• 3+ years in a Solutions Engineer, Sales Engineer, or similar pre-sales role in B2B SaaS.
• Working familiarity with APIs and integrations — able to scope integration requirements and speak credibly to technical stakeholders, without needing deep backend engineering depth
• Experience scoping or reviewing statements of work (SOW) with clients
• Strong written and verbal communication skills; comfortable being customer-facing from day one
• Comfortable operating with ambiguity in a role that’s still being defined
• Customer-retention minded — sees API customers as a relationship to protect, not just a ticket queue
• Self-starter, able to bring structure to a role without much existing precedent
• Strong cross-functional communicator; equally at ease with clients, sales, and engineers

Responsibilities

• Get involved early in the sales process on API and web app deals to assess technical fit and scope
• Own SOW review for API and web app implementation scopes
• Support the implementation of API and web app customers
• Serve as the escalation resource for API-related Zendesk tickets, closing the current API knowledge gap in Support
• Act as a resource for upselling and solutioning conversations with existing API customers
• Coordinate across Sales, Implementation, Engineering, and Support to keep API-related commitments visible and on track

Skills

API familiarity

SOW scoping

Customer-facing communication

Ambiguity tolerance

Cross-functional collaboration

Self-starting

Relationship retention mindset

Tools

Zendesk

Job description

Verifiable is seeking a Solutions Engineer to own the API layer end-to-end, sitting at the crossroads of Sales, Implementation, and Support. You’ll scope feasibility for API and web app deals, review SOWs, and serve as the go-to API expert during customer engagements.

This is a remote, full-time role with ownership of API-related outcomes and collaboration across teams. You don’t need to be a deep backend engineer; reading and reasoning about APIs, honest scoping, and clear communication with