Remote APAC Relocation Consultant - Global Mobility Expert

Remote; San Francisco (CA); Remote; USD 48,000 - 69,000; Full time

Benefits offered by this job

Fully remote work

Flexible schedule

Upskilling and training

Paid training on internal systems

Global mobility exposure

Collaborative international team

Job summary

Remote is seeking a Relocation Consultant for APAC, based in Australia, to support individuals through international relocation journeys. You will be the primary contact, offering tailored guidance and coordinating immigration, tax, shipping, and destination services across the APAC region.

You will manage multiple cases, maintain accurate records, and ensure a high-quality customer experience while collaborating with international teams in a fully remote environment.

Qualifications

• Fluency in written and spoken English.
• Experience in customer-facing roles is highly valued.
• Knowledge of Asia-Pacific cities, cultures and destination requirements is advantageous.
• Comprehensive training will be provided.

Responsibilities

• Manage relocator portfolios and act as primary contact.
• Explain relocation services and provide tailored guidance.
• Coordinate immigration, tax, shipping, and destination services as needed.
• Ensure SLAs are met and escalate issues when required.
• Maintain accurate customer records for reporting and analysis.
• Contribute to knowledge base with destination insights and best practices.
• Collaborate with cross-functional teams to improve service delivery.

Skills

English fluency

Customer focus

APAC knowledge

Remote work mindset

Job description

Remote is seeking a Relocation Consultant for APAC, based in Australia, to support individuals through international relocation journeys. You will be the primary contact, offering tailored guidance and coordinating immigration, tax, shipping, and destination services across the APAC region.

You will manage multiple cases, maintain accurate records, and ensure a high-quality customer experience while collaborating with international teams in a fully remote environment.