Remote AI Use Case Success Manager

First Citizens Bank; Charlotte (NC); A distancia; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

First Citizens Bank is seeking an Enterprise AI Use Case Success Manager to drive AI initiatives from intake to production with end-to-end ownership of outcomes.

The role sits at the intersection of business and technology, shaping target-state processes with AI/GenAI and delivering measurable value in a governed banking environment. This remote role is hireable in Charlotte, NC and offers opportunities to influence senior stakeholders.

Formación

• Bachelor's Degree or equivalent with 4+ years in data management/IT.
• Or High School Diploma with 8+ years in data management or related fields.
• Experience in enterprise risk management or governance is a plus.

Responsabilidades

• Own and drive the AI use case portfolio from intake through production with measurable outcomes.
• Redesign processes with AI/GenAI to improve efficiency and decision-making.
• Define a structured value measurement framework and ROI tracking.
• Ensure AI solutions meet governance and risk controls.
• Build rapid PoCs and demos to align stakeholders.
• Define AI-enabled target state processes and choose models; decide build vs. buy.

Conocimientos

Executive stakeholder management

Rapid prototyping

POCs

End-to-end AI delivery

Communication & influence

Governance & Responsible AI

Model Risk Management

Educación

Bachelor's Degree

High School Diploma or GED/Equivalent

Herramientas

AWS AI/ML

Snowflake

Vector databases

MLOps platforms

Descripción del empleo

First Citizens Bank is seeking an Enterprise AI Use Case Success Manager to drive AI initiatives from intake to production with end-to-end ownership of outcomes.

The role sits at the intersection of business and technology, shaping target-state processes with AI/GenAI and delivering measurable value in a governed banking environment. This remote role is hireable in Charlotte, NC and offers opportunities to influence senior stakeholders.