Remote AI Success & Adoption Lead

Gleanwork; United States; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, Vision, and Dental coverage

Generous time-off policy

Home office improvement stipend

Annual education and wellness stipend

Job summary

Gleanwork is seeking an AI Success Manager who will be responsible for technical deployments and enhancing customer engagement. This role is pivotal in ensuring the successful implementation of AI solutions for enterprise clients.

Ideal candidates should have 3-5 years of experience with SaaS products, excellent communication skills, and a solid understanding of software development life cycles.

This is a remote position, and the annual compensation ranges from $120,000 to $170,000, with a comprehensive benefits package including health coverage and stipends for home office improvement.

Qualifications

• Experience in technical deployment and customer success for enterprise clients.
• Familiarity with Agile and DevOps practices.
• Strong organizational and communication skills.

Responsibilities

• Lead customer deployments and orchestrate implementations.
• Own end-to-end delivery from kickoff to renewal.
• Provide technical guidance as escalation manager.

Skills

Technical deployment

Implementation management

Customer success

Analytical skills

Problem-solving

Project management

Communication abilities

Education

3–5 years experience in SaaS products

Tools

AWS

GCP

Azure

Job description

Gleanwork is seeking an AI Success Manager who will be responsible for technical deployments and enhancing customer engagement. This role is pivotal in ensuring the successful implementation of AI solutions for enterprise clients.

Ideal candidates should have 3-5 years of experience with SaaS products, excellent communication skills, and a solid understanding of software development life cycles.

This is a remote position, and the annual compensation ranges from $120,000 to $170,000, with a comprehensive benefits package including health coverage and stipends for home office improvement.