Remote AI/ML Platform Operations Analyst

American Red Cross; Pennsylvania; On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

Health Spending & Flexible Spending

PTO starting at 19 days per year

11 paid holidays

Job summary

The American Red Cross is hiring an AI/ML Platform Operations Analyst to manage Databricks and Dataiku environments and serve a data science team delivering humanitarian analytics and ML pipelines. This virtual, 100% remote role requires coordinating with a small senior team while supporting production workloads and platform reliability.

You will ensure smooth promotion and release processes, triage pipeline issues, and write clear operational documentation.

Qualifications

• 7+ years in MLOps, DataOps, data engineering, or platform operations.
• Production experience operating Databricks, Dataiku, or comparable enterprise platform.
• Hands-on with the AWS stack (S3, IAM, Redshift) and strong Python.
• Experience helping data scientists move projects into production.

Responsibilities

• Move completed projects into production: packaging Python environments, monitoring, alerting.
• Own the promotion pre-flight checklist for releases and runbooks.
• Triage and fix pipeline failures; coordinate with data owners on changes.
• Track incoming project demand for operational visibility.
• Write runbooks and documentation for other team members.
• Administer users, groups, code environments, and cluster policies.
• Support automation requirements and participate in design reviews.

Skills

MLOps

DataOps

Data engineering

Platform operations

Python

AWS stack

Incident response

Education

Bachelor’s degree in Computer Science/Engineering/IS

Tools

Databricks

Dataiku

SageMaker

Microsoft Fabric

Domino

Job description

The American Red Cross is hiring an AI/ML Platform Operations Analyst to manage Databricks and Dataiku environments and serve a data science team delivering humanitarian analytics and ML pipelines. This virtual, 100% remote role requires coordinating with a small senior team while supporting production workloads and platform reliability.

You will ensure smooth promotion and release processes, triage pipeline issues, and write clear operational documentation.