Remote AI/ML Platform Operations Analyst

The American National Red Cross; Northern (KY); Hybrid; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

HSA & FSA

PTO 19 days

Holidays 11 days

401K with up to 6% match

Paid Family Leave

Disability & Insurance

Job summary

The American Red Cross is seeking an AI/ML Platform Operations Analyst to manage Dataiku and Databricks environments, supporting a small team of data scientists and a broader enterprise data ecosystem. This remote, US-based role emphasizes production operations, platform reliability, and governance to move projects into production efficiently.

Ideal candidates have 7+ years in MLOps or platform operations, strong Python and AWS experience, and a proven ability to document processes and

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field—or equivalent professional experience
• 7+ years in MLOps, DataOps, data engineering, or platform operations
• Production experience operating an enterprise data science or ML platform such as Databricks, Dataiku, or a comparable enterprise platform
• Experience learning a new platform on the job, driving migration, team adoption of a tool, picking up a stack midstream
• Hands-on experience with the AWS stack (S3, IAM, Redshift) and strong Python, including environment management
• A history of supporting data scientists or analysts from development into production, not building infrastructure off to the side
• Travel: ~10% domestic travel annually

Responsibilities

• Move completed projects into production by packaging Python environments and setting up monitoring
• Own the promotion pre-flight checklist for each release and determine manual/runbook/code
• Triage and fix pipeline failures and coordinate with upstream data owners
• Track incoming project demand to anticipate operational needs
• Write runbooks and documentation for others to follow
• Administer users, groups, code environments, and cluster policies in platform consoles
• Support automation requirements and participate in design reviews

Tools

Databricks

Dataiku

SageMaker

Microsoft Fabric

Domino

Job description

The American Red Cross is seeking an AI/ML Platform Operations Analyst to manage Dataiku and Databricks environments, supporting a small team of data scientists and a broader enterprise data ecosystem. This remote, US-based role emphasizes production operations, platform reliability, and governance to move projects into production efficiently.

Ideal candidates have 7+ years in MLOps or platform operations, strong Python and AWS experience, and a proven ability to document processes and