Remote AI/ML Platform Operations Specialist

American Red Cross; South Carolina; On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision plans

PTO starting at 19 days/year

401K with up to 6% match

Paid Family Leave

Employee Assistance

Job summary

The American Red Cross is seeking an AI/ML Platform Operations Analyst to run Dataiku and Databricks environments and support a data science team. You will move projects to production, monitor pipelines, and provide operational judgment across platforms, focusing on reliability and scalable processes.

You will collaborate with data scientists and infra colleagues in an environment that values mission impact, clear communication, and well‑documented workflows.

Qualifications

• 7+ years in MLOps, DataOps, data engineering, or platform operations
• Production experience operating an enterprise data science or ML platform such as Databricks, Dataiku, or a comparable platform
• Hands-on experience with the AWS stack (S3, IAM, Redshift) and strong Python, including environment management
• Experience learning a new platform on the job, driving migration, team adoption, and midstream stack changes
• History of supporting data scientists from development into production
• Calm triage, clear incident communication, and ability to write documentation

Responsibilities

• Move completed projects into production, packaging Python environments, and setting up monitoring and alerts
• Own the promotion pre-flight checklist for releases and determine manual vs runbook vs code
• Triage and fix pipeline failures; coordinate with data owners for schema changes
• Track incoming project demand for operational planning
• Write runbooks and documentation for future use
• Administer users, groups, code environments, and cluster policies in platform consoles
• Support automation requirements and design reviews

Skills

MLOps

DataOps

Data engineering

Platform operations

Python

Education

Bachelor’s degree in CS/Engineering/IS

Tools

Databricks

Dataiku

SageMaker

Microsoft Fabric

Domino

Job description

The American Red Cross is seeking an AI/ML Platform Operations Analyst to run Dataiku and Databricks environments and support a data science team. You will move projects to production, monitor pipelines, and provide operational judgment across platforms, focusing on reliability and scalable processes.

You will collaborate with data scientists and infra colleagues in an environment that values mission impact, clear communication, and well‑documented workflows.