Remote AI/ML Platform Operations Analyst

American Red Cross; Boston (MA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

401K with up to 6% match

Paid Time Off 19 days/year

Job summary

The American Red Cross is seeking an AI/ML Platform Operations Analyst to operate Dataiku and Databricks environments. This remote role supports a small senior team serving a data science group across humanitarian, biomedical, and training services operations.

You will move projects to production, maintain pipelines with operational judgment, and contribute to runbooks and documentation. The role emphasizes platform operations and collaboration with data scientists while offering a fully remote,

Qualifications

• 7+ years in MLOps, DataOps, data engineering, or platform operations.
• Production experience operating enterprise ML platforms (e.g., Databricks, Dataiku, or comparable).
• Experience with AWS stack (S3, IAM, Redshift) and strong Python including environment management.
• History of supporting data scientists from development into production.
• Calm triage, clear incident communication, and ability to discuss complex topics clearly.
• Strong writing style; will create documentation others depend on.

Responsibilities

• Move completed projects into production: package Python environments, monitoring, and post-release watch.
• Own release pre-flight checklists and determine when tasks stay manual or become runbooks.
• Triage and fix pipeline failures; coordinate with upstream data owners on changes.
• Track incoming project demand to anticipate operational needs.
• Write runbooks and documentation that others can follow.

Skills

MLOps

DataOps

Python

Cloud AWS

Databricks

Dataiku

Education

Bachelor's degree in CS or related field

Tools

Databricks

Dataiku

SageMaker

Microsoft Fabric

Domino

S3

IAM

Redshift

Job description

The American Red Cross is seeking an AI/ML Platform Operations Analyst to operate Dataiku and Databricks environments. This remote role supports a small senior team serving a data science group across humanitarian, biomedical, and training services operations.

You will move projects to production, maintain pipelines with operational judgment, and contribute to runbooks and documentation. The role emphasizes platform operations and collaboration with data scientists while offering a fully remote,