Remote AI Engineer - Internal Tools & Automation

FDE Times; San Francisco (CA); Remote; USD 153,000 - 296,000; Full time

Job summary

Figma is hiring an AI Engineer, Internal Tools, to partner with cross‑functional teams and bring high‑value AI opportunities to production. You’ll design and deploy AI agents, integrations, and workflow automations that solve real business problems using LLMs, tool calling, and structured data.

You will own the end-to-end lifecycle from understanding workflows to prototyping, evaluating, and integrating AI solutions with enterprise systems, ensuring reliability, observability, and security.

Qualifications

• 5+ years of software engineering experience building production applications, integrations, backend systems, or AI-powered products.
• Hands-on experience building applications with LLMs, agents, retrieval-augmented generation, function calling, schema-constrained outputs, or evaluation frameworks.
• Experience taking an AI application or workflow beyond a prototype and operating it in a production environment.
• Strong API, integration, and system design fundamentals, with experience connecting applications across multiple systems and data sources; ability to design reliable production systems with observability, failure handling, authentication, authorization, and security controls.
• Experience working with non-engineering stakeholders to translate ambiguous business problems into technical solutions and move from discovery to prototype toward production.

Responsibilities

• Partner with teams across GTM, Finance, People, Legal, Support, and other functions to understand workflows and identify AI opportunities.
• Design, build, and productionize AI agents, assistants, and workflow automations using LLMs, tool calling, RAG, and enterprise data.
• Integrate AI applications with enterprise systems and data sources across internal APIs.
• Build evaluations and feedback loops to measure accuracy, reliability, and business impact before and after AI solutions reach production.
• Design deterministic guardrails, human-in-the-loop controls, and approval patterns for workflows with high-stakes actions.
• Build production-ready systems with strong observability, failure handling, security, authentication, and auditability.
• Identify reusable patterns and contribute to shared components with Internal AI platform teams.
• Help define how Figma approaches Applied AI engineering and scales AI adoption across the company.

Skills

Software engineering

LLMs

Agents

APIs

Observability

Security

Job description

Figma is hiring an AI Engineer, Internal Tools, to partner with cross‑functional teams and bring high‑value AI opportunities to production. You’ll design and deploy AI agents, integrations, and workflow automations that solve real business problems using LLMs, tool calling, and structured data.

You will own the end-to-end lifecycle from understanding workflows to prototyping, evaluating, and integrating AI solutions with enterprise systems, ensuring reliability, observability, and security.