AI Engineer: Internal Tools & Production AI

Latitude; San Francisco (CA); Hybrid; USD 153,000 - 296,000; Full time

Benefits offered by this job

Equity

Health, dental & vision

Retirement benefits

Parental leave

Paid time off

Job summary

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. As an AI Engineer, Internal Tools, you’ll work with cross‑functional teams to identify high‑value AI opportunities, prototype quickly, and productionize solutions across enterprise systems using LLMs, tool calling, and data integrations.

You’ll own AI solutions through production, design guardrails, observability, and secure, scalable implementations while collaborating with Platform &

Qualifications

• 5+ years of software engineering experience building production applications, integrations, backend systems, or AI-powered products.
• Hands-on experience building applications with LLMs, agents, retrieval-augmented generation, function calling, schema-constrained outputs, or evaluation frameworks.
• Experience taking an AI application or workflow beyond a prototype and operating it in a production environment.
• Strong API, integration, and system design fundamentals, with experience connecting applications across multiple systems and data sources and strong engineering judgment about when to apply AI and when a rules-based approach is the right choice, and experience designing reliable production systems with appropriate observability, failure handling, authentication, authorization, and security controls
• Experience working directly with non-engineering stakeholders to understand ambiguous business problems and translate them into technical solutions and ability to move quickly from discovery to prototype while understanding what is required to safely and reliably productionize a solution

Responsibilities

• Partner directly with teams across GTM, Finance, People, Legal, Support, and other business functions to understand workflows and identify high-value opportunities for AI
• Design, build, and productionize AI agents, assistants, and workflow automations that solve real business problems using LLMs, tool calling, RAG, structured outputs, agent frameworks, MCP, APIs, and enterprise data
• Integrate AI applications with enterprise systems and data sources across GTM, Finance, People, Support, and internal APIs
• Build evaluations and feedback loops to measure accuracy, reliability, and business impact before and after AI solutions reach production
• Design deterministic guardrails, human-in-the-loop controls, and approval patterns for workflows where AI systems take business-critical actions
• Build production-ready systems with strong observability, failure handling, security, authentication, authorization, and auditability
• Identify reusable patterns across individual AI projects and build them out as shared components and capabilities in partnership with our Internal AI platform teams
• Help define how Figma approaches Applied AI engineering and scales AI adoption across the company

Skills

5+ years experience

LLMs & agents

API integration

Production systems

Non-engineering stakeholders

Tools

APIs

Enterprise data sources

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. As an AI Engineer, Internal Tools, you’ll work with cross‑functional teams to identify high‑value AI opportunities, prototype quickly, and productionize solutions across enterprise systems using LLMs, tool calling, and data integrations.

You’ll own AI solutions through production, design guardrails, observability, and secure, scalable implementations while collaborating with Platform &