AI Engineer, Internal Tools — Production AI & Automation

Figma; Oregon; Hybrid; USD 153,000 - 296,000; Full time

Benefits offered by this job

Equity

Health, dental, vision

Paid time off

Job summary

Figma is growing its AI-focused team to build production-ready AI agents and automated workflows that connect with enterprise data and systems across the company. We seek engineers who can move AI ideas from prototype to production, designing reliable, secure solutions with strong observability.

You’ll collaborate with multiple business functions to identify opportunities, design reusable AI components, and scale adoption across the organization while maintaining safety and governance in a

Qualifications

• 5+ years of software engineering experience.
• Hands-on with LLMs, agents, RAG, or function calling.
• Experience taking an AI application or workflow beyond a prototype and operating it in production.
• Strong API and system design fundamentals, with experience connecting applications across multiple systems.
• Ability to translate ambiguous business problems into technical solutions and move from discovery to production.

Responsibilities

• Partner with teams across GTM, Finance, People, Legal, Support, and other business functions to understand workflows and identify high‑value opportunities for AI
• Design, build, and productionize AI agents, assistants, and workflow automations using LLMs, tool calling, RAG, structured outputs, agent frameworks, MCP, APIs, and enterprise data
• Integrate AI applications with enterprise systems and data sources across GTM, Finance, People, Support, and internal APIs
• Build evaluations and feedback loops to measure accuracy, reliability, and business impact before and after AI solutions reach production
• Design deterministic guardrails, human‑in‑the‑loop controls, and approval patterns for workflows where AI systems take business‑critical actions
• Build production‑ready systems with strong observability, failure handling, security, authentication, authorization, and auditability
• Identify reusable patterns across individual AI projects and build them out as shared components and capabilities in partnership with our Internal AI platform teams
• Help define how Figma approaches Applied AI engineering and scales AI adoption across the company

Skills

Software engineering

LLMs & AI

API design

Production systems

Security & auth

Tools

AWS Bedrock

OpenAI

Anthropic

Job description

Figma is growing its AI-focused team to build production-ready AI agents and automated workflows that connect with enterprise data and systems across the company. We seek engineers who can move AI ideas from prototype to production, designing reliable, secure solutions with strong observability.

You’ll collaborate with multiple business functions to identify opportunities, design reusable AI components, and scale adoption across the organization while maintaining safety and governance in a