Remote AI-Driven Growth & Retention Architect

HelpfulRemote; Northern (KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

HelpfulRemote is seeking a remote-first specialist to own the digital-first post-sales motion for a large segment of early-stage and growth accounts, building automated systems, lifecycle sequences, in-app messaging, and health-monitoring models to drive activation, adoption, retention, and growth across 1,000+ accounts.

Ideal candidates have experience in customer success, lifecycle marketing, RevOps, or growth in B2B SaaS, developer tools, or AI environments and are adept at using Intercom,

Qualifications

• Experience in customer success, lifecycle marketing, RevOps, or growth within B2B SaaS, developer tools, or AI environments.
• Familiar with AI tools to automate processes and scale systems; track retention and expansion via automated workflows.

Responsibilities

• Build automated lifecycle sequences and in-app messaging to activate and retain customers.
• Monitor health metrics and drive activation, adoption, retention, and growth across 1,000+ accounts.

Skills

Customer success

Lifecycle marketing

RevOps

Growth in B2B SaaS

Developer tools

AI environments

Tools

Intercom

Clay

Mixpanel

Amplitude

HubSpot

Salesforce

Gong

Job description

HelpfulRemote is seeking a remote-first specialist to own the digital-first post-sales motion for a large segment of early-stage and growth accounts, building automated systems, lifecycle sequences, in-app messaging, and health-monitoring models to drive activation, adoption, retention, and growth across 1,000+ accounts.

Ideal candidates have experience in customer success, lifecycle marketing, RevOps, or growth in B2B SaaS, developer tools, or AI environments and are adept at using Intercom,