Remote AI Customer Success Director - Executive Decks

Ethos; Denver (CO); On-site; USD 79,556 - 113,307; Full time

Job summary

Ethos, in partnership with a leading AI lab, seeks a customer success director to shape training of a language model for professional presentations and slide decks. The role centers on creating and refining executive-level outputs and driving adoption of AI-generated content.

Responsibilities include leading QBRs with enterprise clients and managing decks, renewal cases, and value realization exhibits, all while delivering polished, compelling slides with exceptional written communication and

Qualifications

• 4+ years in enterprise customer success at a top company.
• Track record of building and delivering executive business reviews.
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

• Run quarterly business reviews (QBRs) and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks.
• Manage core workflows, including quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Skills

Executive reviews

Tools

PowerPoint

Job description

Ethos, in partnership with a leading AI lab, seeks a customer success director to shape training of a language model for professional presentations and slide decks. The role centers on creating and refining executive-level outputs and driving adoption of AI-generated content.

Responsibilities include leading QBRs with enterprise clients and managing decks, renewal cases, and value realization exhibits, all while delivering polished, compelling slides with exceptional written communication and