Remote Aftermarket Account Manager — Northeast US

ZF Group; Milton (MA); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Annual incentive plan

Paid time off

401k plan

Health care benefits

Paid holidays

Supportive collaborative team

Diverse culture

Community outreach activities

Job summary

ZF Group is seeking an experienced Aftermarket Account Manager – Northeast to maintain ZF as a preferred partner by overseeing assigned aftermarket regions/accounts. The role focuses on translating customer feedback into strategic actions and serving as the central point for customer-related activities.

The position is remote and requires 50–75% travel, with responsibilities spanning from quotations to campaigns and negotiations.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered.
• 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or Aftermarket sales
• Commercial Vehicle experience is highly preferred.
• Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required.
• Deep commercial understanding of the assigned region and/or customers.
• Excellent presentation skills.
• Negotiation/Relationship management skills.
• Ability to travel 50% - 75% of the time.

Responsibilities

• Lead the request for quotation process for all customer requests.
• Execute sales growth strategies.
• Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
• Strengthen the account team fulfilling all internal and external expectations.
• Maintain product development strategies in the Business Units to fulfill customer and market needs.
• Initiate and implement campaigns, projects, and customer events as required.
• Support all negotiations with the customers, including contracts and promotional programs.
• Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Skills

Excel

Presentation skills

Negotiation

Relationship management

Office 365

Travel readiness

Education

Bachelor’s degree in Business, Engineering, or related field

Tools

Microsoft Office Suite

Job description

ZF Group is seeking an experienced Aftermarket Account Manager – Northeast to maintain ZF as a preferred partner by overseeing assigned aftermarket regions/accounts. The role focuses on translating customer feedback into strategic actions and serving as the central point for customer-related activities.

The position is remote and requires 50–75% travel, with responsibilities spanning from quotations to campaigns and negotiations.