Remote Aftermarket Account Manager - Growth & Service

ZF Group; Connecticut; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Holidays

Diversity commitment

Job summary

ZF CV Systems North America LLC is seeking an Aftermarket Account Manager to manage assigned accounts across the United States. The role emphasizes maintaining ZF as a preferred partner, translating customer voice into strategy, and driving end-to-end customer satisfaction.

The position is remote, with travel 50% to 75% of the time. Strong background in technical sales, commercial vehicle knowledge, and proficiency in MS Office are required to excel in this role.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field.
• 6+ years of experience in technical/sales background, preferably in heavy truck industry, automotive market, or Aftermarket sales.
• Proficient in Microsoft Office Suite (Excel, Outlook, Teams).
• Deep commercial understanding of the assigned region and/or customers.
• Strong negotiation/relationship management skills.
• Ability to travel 50%–75% of the time.

Responsibilities

• Lead the quotation process for all customer requests.
• Execute sales growth strategies.
• Ensure responsiveness to customer needs and communicate internally.
• Strengthen the account team to meet internal and external expectations.
• Maintain product development strategies to fulfill customer and market needs.
• Initiate campaigns, projects, and customer events as required.
• Support negotiations with customers including contracts and promotions.
• Deliver premium service across the value chain from development to delivery.

Skills

Sales experience

Microsoft Office

Commercial vehicle experience

Negotiation skills

Travel readiness

Education

Bachelor’s degree in Business, Engineering, or related field

Tools

Excel

Outlook

Teams

Job description

ZF CV Systems North America LLC is seeking an Aftermarket Account Manager to manage assigned accounts across the United States. The role emphasizes maintaining ZF as a preferred partner, translating customer voice into strategy, and driving end-to-end customer satisfaction.

The position is remote, with travel 50% to 75% of the time. Strong background in technical sales, commercial vehicle knowledge, and proficiency in MS Office are required to excel in this role.