Remote Advisor, B2B Collections & Process Improvement

Jobgether; Oregon; Hybrid; USD 69,000 - 98,000; Full time

Benefits offered by this job

Remote work nationwide

Healthcare options

401(k)

PTO

HSA

FSAs

Disability coverage

Parental leave

Well-being resources

Diversity & inclusion

Professional development

Performance-based opportunities

Job summary

Jobgether, on behalf of a partner company, seeks an Advisor, Collections (Business to Business) based in the United States. You will optimize accounts receivable operations, strengthen relationships with business customers, and coordinate with offshore teams to facilitate timely payments and data accuracy across the collection cycle.

This role combines finance operations, quality assurance, and cross-functional collaboration in a nationwide remote environment.

Qualifications

• Bachelor's degree in a relevant field is preferred or equivalent professional experience.
• Approximately 3-5 years of business experience in collections, finance, accounts receivable, or customer service.
• Experience using Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Familiarity with SAP and BusinessObjects is preferred.
• Strong analytical and problem-solving skills; ability to investigate complex issues and derive solutions.
• Excellent written and verbal communication; ability to interact with offshore teams, internal stakeholders, and external customers.

Responsibilities

• Collaborate with offshore teams to support B2B collection activities and ensure timely payments.
• Respond to requests from offshore teams and internal stakeholders; investigate concerns and coordinate actions.
• Initiate and track escalation procedures; identify underlying issues and monitor corrective actions.
• Conduct regular quality audits of offshore team performance and follow up on improvements.
• Prepare training materials and deliver sessions to improve process knowledge and adherence to standards.
• Assist with onboarding offshore team members and ensure tool access and readiness.
• Contribute to policy and procedure development; propose practical solutions aligned with objectives.
• Mentor less experienced colleagues and support knowledge sharing.

Skills

Analytical thinking

Communication skills

Problem solving

Team collaboration

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

SAP

BusinessObjects

Job description

Jobgether, on behalf of a partner company, seeks an Advisor, Collections (Business to Business) based in the United States. You will optimize accounts receivable operations, strengthen relationships with business customers, and coordinate with offshore teams to facilitate timely payments and data accuracy across the collection cycle.

This role combines finance operations, quality assurance, and cross-functional collaboration in a nationwide remote environment.