Remote Admissions Specialist

UMass Global; United States; Remote; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Remote options

Retirement plan 403(b)

Tuition discounts

Wellness programs

Job summary

UMass Global is seeking an Admission Service Representative to guide applicants through the admissions process and process applications in the administrative system. You’ll link scanned documents, prepare files for evaluation, and support university staff with data integrity and reporting.

The role may offer flexible hours with remote options; a background in higher education admissions and experience with Banner, SoftDocs, Argos, Raptor, or Salesforce is preferred.

Qualifications

• Accurate data entry into administrative software.
• Adequate typing speed for data-entry requests.
• Ability to prioritize duties under interruptions and fluctuating workload.
• Strong written and verbal communication with diverse stakeholders.
• Ability to organize and handle large volumes of work accurately and efficiently.
• Maintain confidentiality and professionalism in all dealings.

Responsibilities

• Process applications in the administrative computing system.
• Prepare files for evaluation/decision and link scanned documents.
• Update files, track received documents, and log transfer coursework.
• Provide support to applicants and university stakeholders.
• Assist with training materials and testing new procedures.
• Run data audits and assist with reporting and data quality.

Skills

Data entry

Attention to detail

Prioritization

Communication

Teamwork

Confidentiality

Arithmetic basics

Tools

Banner

SoftDocs

Argos

Raptor

Salesforce

Job description

UMass Global is seeking an Admission Service Representative to guide applicants through the admissions process and process applications in the administrative system. You’ll link scanned documents, prepare files for evaluation, and support university staff with data integrity and reporting.

The role may offer flexible hours with remote options; a background in higher education admissions and experience with Banner, SoftDocs, Argos, Raptor, or Salesforce is preferred.