Admission Service Representative (Fully Remote)

University of Massachusetts Global; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

403(b) with employer match

Tuition discounts for employees and/​f

Remote options

Job summary

University of Massachusetts Global is seeking an admissions assistant to guide applicants through the admissions process and represent the university professionally. You will work under the direction of the Admissions Supervisor to ensure smooth operations in a fast-paced online learning environment.

You will process applications, train staff and applicants, and run audit reports to maintain data quality and integrity across administrative systems.

Qualifications

• One year experience in admissions or registrar.
• Knowledge of Banner and Salesforce.
• Strong communication and data entry skills.

Responsibilities

• Guide applicants through the admissions process and represent UMass Global professionally.
• Work under the direction of the Admissions Supervisor.
• Process applications, prepare files, and track documents in administrative systems.
• Provide support and training to applicants and team members.
• Run audit reports to ensure data quality and integrity.

Skills

Communication

Data entry

Tools

Banner

Salesforce

Job description

• Guide applicants through the admissions process and represent UMass Global professionally.
• Work under the direction of the Admissions Supervisor.

Key Duties:

• Process applications, prepare files, and track documents in administrative systems.
• Provide support and training to applicants and team members.
• Run audit reports to ensure data quality and integrity.

Requirements:

• One year experience in admissions or registrar, knowledge of Banner and Salesforce.
• Strong communication and data entry skills.
• Medical, dental, vision coverage and 403(b) with employer match.
• Tuition discounts for employees and family, remote options.

University of Massachusetts Global

University of Massachusetts Global is a private, nonprofit university helping working adults achieve goals through flexible online education. With 55+ online programs and a long track record of online innovation, it has a mission-driven culture focused on collaboration and student success.