Remote Admissions CRM Operations Lead

Saint Michael's College; Colchester (VT); Remote; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life insurance

Disability insurance

Tuition benefits

401(k)

Paid time off

Paid holidays

Tuition assistance program

Well-being programs

Gym membership

Volunteer time

Campus facilities access

Job summary

Saint Michael's College seeks a collaborative, detail-oriented professional to lead CRM operations in Admissions. The Assistant Director will manage Slate CRM, ensure data integrity, and support staff with recruitment workflows for undergraduate, graduate, and international applicants.

The role offers a salary range of 52k–62k and the option for fully remote or on-site work at the Colchester, VT campus. Strong technical skills and customer service mindset are required.

Qualifications

• 2-3 years’ work experience in higher education.
• Demonstrated experience in managing and configuring Slate CRM.
• Experience with Ellucian Colleague ERP Software and Slate integration is preferred.
• Familiarity with Microsoft Office products and databases.

Responsibilities

• Ensures data integrity and accuracy within the Slate system in Enrollment and Admissions.
• Customizes Slate to meet the needs of Enrollment and Admissions processes.
• Provides support to admissions staff on using Slate CRM effectively.
• Collaborates with IT to integrate Slate with Ellucian Colleague ERP Software.
• Partners with admissions and marketing to execute recruitment communications.
• Creates and monitors Slate communications, including emails and event invites.
• Designs and refines workflows for undergraduate, graduate, and international recruitment.
• Manages the decision release process and related Slate documentation.
• Manages application maintenance and updates for each admission cycle.
• Supports Admission Operations including mailings and on-campus events.
• Leads Slate CRM training for the Admissions team.
• Assists with documentation and policy development.

Skills

Slate CRM management

Data integrity

Stakeholder collaboration

Training and support

Tools

Technolutions Slate

Ellucian Colleague ERP

Job description

Saint Michael's College seeks a collaborative, detail-oriented professional to lead CRM operations in Admissions. The Assistant Director will manage Slate CRM, ensure data integrity, and support staff with recruitment workflows for undergraduate, graduate, and international applicants.

The role offers a salary range of 52k–62k and the option for fully remote or on-site work at the Colchester, VT campus. Strong technical skills and customer service mindset are required.