Remote Administrative & Customer Support Specialist

Jobtailor; Kansas; On-site; USD 21,000 - 39,000; Full time

Job summary

Jobtailor in the United States is seeking a proactive Virtual Assistant to support management with emails, calendars, and client inquiries. You will process orders, update records, and coordinate with suppliers while maintaining accurate data.

The role emphasizes organization, reliability, and clear communication across email, phone, and chat. A home office setup and internet connection are required; experience with Google Workspace and MS Office is a plus.

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus.
• Experience as Virtual Assistant/Administrative/Customer Service preferred.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Proficient with Microsoft Office and Google Workspace.
• Familiarity with Zoom, Teams, Slack, and PM tools is an advantage.
• Experience with POS systems or food ordering platforms is a plus.
• Ability to multitask, work independently, and meet deadlines.
• Reliable internet and dedicated home workspace.

Responsibilities

• Manage emails, calendars, and appointments for management.
• Respond to customer inquiries via email, phone, and chat in a professional manner.
• Process orders, update customer information, and maintain accurate records.
• Coordinate with suppliers, vendors, and delivery partners regarding orders and shipments.
• Assist with inventory tracking and update stock records.
• Prepare invoices, purchase orders, and basic reports.
• Schedule meetings, staff shifts, and event bookings when needed.
• Perform data entry and maintain digital filing systems.
• Monitor online reviews and assist with social media messaging.
• Support marketing efforts by updating menus, promotions, and promotional materials.
• Handle other administrative tasks as assigned.

Skills

Data Entry

Order Processing

Inventory Tracking

Email Management

Appointment Scheduling

Record Maintenance

POS System Experience

Social Media Management

Multitasking

Education

High School Diploma

Associate’s Degree

Bachelor’s Degree

Tools

Google Workspace

Microsoft Teams

Zoom

Slack

Project Management Tools

Job description

Jobtailor in the United States is seeking a proactive Virtual Assistant to support management with emails, calendars, and client inquiries. You will process orders, update records, and coordinate with suppliers while maintaining accurate data.

The role emphasizes organization, reliability, and clear communication across email, phone, and chat. A home office setup and internet connection are required; experience with Google Workspace and MS Office is a plus.