Customer-Driven Sales Support Specialist

Jobtailor; Iowa (LA); On-site; USD 34,000 - 52,000; Full time

Job summary

Jobtailor is seeking a customer service–oriented sales support associate in the United States. You will work with Sales associates to determine the best products and solutions for customers and ensure timely, accurate quotes and sales orders.

You will coordinate deliveries, answer general information calls, and resolve customer concerns while leveraging CRM and MS Office. A fast learner with strong relationship skills will thrive in this role.

Qualifications

• 0–3 years of sales or customer service experience preferred.
• Strong sales skills with upsell ability.
• Proven ability to respond quickly to customer needs.
• Customer service oriented mentality.
• Proficiency with CRM systems and Microsoft Office.

Responsibilities

• Work with Sales associates to support customer needs by determining the best products and solutions.
• Ensure personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information.
• Address and resolve customer concerns or questions.
• Use the CRM system and phone system effectively.
• Quickly learn product knowledge and processes.

Skills

Upselling

Customer service

Decision making

Relationship building

Fast-paced environment adaptability

Education

High school diploma or equivalent

Tools

CRM System

Microsoft Office

Job description

Jobtailor is seeking a customer service–oriented sales support associate in the United States. You will work with Sales associates to determine the best products and solutions for customers and ensure timely, accurate quotes and sales orders.

You will coordinate deliveries, answer general information calls, and resolve customer concerns while leveraging CRM and MS Office. A fast learner with strong relationship skills will thrive in this role.